📦 Shipping Policy

1. Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.
Processing includes order verification, quality check, packaging, and dispatch coordination with our international suppliers.

Orders are not processed on weekends or public holidays.

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2. Shipping Time

Because we operate under a dropshipping model, products may be shipped directly from our international partners.

Estimated delivery time:

• United States & Canada: 7–15 business days

• Europe: 7–18 business days

• Brazil: 10–25 business days

• Other countries: 10–25 business days

Delivery times may vary due to customs, logistics delays, or peak seasons.

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3. Customs & Import Taxes

International orders may be subject to customs duties or local taxes.
These charges are the responsibility of the customer.

Example:
If Brazilian customs apply import taxes, the buyer is responsible for payment.

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4. Tracking

All orders include tracking.
Tracking information is sent by email once the order is shipped.

If you do not receive tracking within 7 business days, contact us.

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5. Incorrect Address

Glow Men is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.